Asia Pacific - R3
Asia Pacific - API
: 35
Asia Pacific - Contact Imports
Asia Pacific - Dynamics Connector
: 34
Asia Pacific - Email to SMS
: 3
Asia Pacific - Integration Hub
: 789
Asia Pacific - Mail Sending
Asia Pacific - Open and Link Tracking
: 46
Asia Pacific - Pages and Forms
Asia Pacific - Reporting
Asia Pacific - SMS
Asia Pacific - Salesforce Connector
: 30
Asia Pacific - Surveys and Forms
: 83
Asia Pacific - Transactional Email
: 41
Asia Pacific - Web Application
: 115
Europe - R1
Europe - API
: 84
Europe - Contact Imports
Europe - Dynamics Connector
: 91
Europe - Email to SMS
: 9
Europe - Integration Hub
: 411
Europe - Mail Sending
Europe - Open and Link Tracking
: 102
Europe - Pages and Forms
Europe - Product image resize
: 108
Europe - Reporting
Europe - SMS
Europe - Salesforce Connector
: 76
Europe - Surveys and Forms
: 130
Europe - Transactional Email
: 12
Europe - Web Application
: 151
Fresh Relevance
Fresh Relevance - Content Server
: 84
Fresh Relevance - Web Application
: 182
North America - R2
North America - API
: 60
North America - Contact Imports
North America - Dynamics Connector
: 48
North America - Email to SMS
: 7
North America - Integration Hub
: 583
North America - Mail Sending
North America - Open and Link Tracking
: 60
North America - Pages and Forms
North America - Reporting
North America - SMS
North America - Salesforce Connector
: 51
North America - Surveys and Forms
: 75
North America - Transactional Email
: 10
North America - Web Application
: 75
Global - CPaaS API
: 148
Global - Image Hosting
: 60
Global - Login Page
: 153
Global - Website
: 88

Asia Pacific - R3 100 %
Asia Pacific - API 100 %
Asia Pacific - Contact Imports 100 %
Asia Pacific - Dynamics Connector 100 %
Asia Pacific - Email to SMS 100 %
Asia Pacific - Integration Hub 100 %
Asia Pacific - Mail Sending 100 %
Asia Pacific - Open and Link Tracking 100 %
Asia Pacific - Pages and Forms 100 %
Asia Pacific - Reporting 100 %
Asia Pacific - SMS 100 %
Asia Pacific - Salesforce Connector 100 %
Asia Pacific - Surveys and Forms 100 %
Asia Pacific - Transactional Email 100 %
Asia Pacific - Web Application 100 %
Europe - R1 100 %
Europe - API 100 %
Europe - Contact Imports 100 %
Europe - Dynamics Connector 100 %
Europe - Email to SMS 100 %
Europe - Integration Hub 100 %
Europe - Mail Sending 100 %
Europe - Open and Link Tracking 100 %
Europe - Pages and Forms 100 %
Europe - Product image resize 100 %
Europe - Reporting 100 %
Europe - SMS 100 %
Europe - Salesforce Connector 100 %
Europe - Surveys and Forms 100 %
Europe - Transactional Email 100 %
Europe - Web Application 100 %
Fresh Relevance 100 %
Fresh Relevance - Content Server 100 %
Fresh Relevance - Web Application 100 %
North America - R2 100 %
North America - API 100 %
North America - Contact Imports 100 %
North America - Dynamics Connector 100 %
North America - Email to SMS 100 %
North America - Integration Hub 100 %
North America - Mail Sending 100 %
North America - Open and Link Tracking 100 %
North America - Pages and Forms 100 %
North America - Reporting 100 %
North America - SMS 100 %
North America - Salesforce Connector 100 %
North America - Surveys and Forms 100 %
North America - Transactional Email 100 %
North America - Web Application 100 %
Global - CPaaS API 100 %
Global - Image Hosting 100 %
Global - Login Page 100 %
Global - Website 100 %

Jun 22, 2025

Jun 21, 2025

Jun 20, 2025

MMS Delivery Issues via Short codes

( )

North America - SMS(North America - R2)

We’ve monitored the situation and are confident the issue has been fully resolved. We're very sorry this occurred and for the disruption it caused.

A detailed report outlining the root cause and resolution steps is being prepared and will be attached here in the coming days.

We applied a fix a few minutes ago. We are now seeing immediate and sustained improvements with MMS delivery via short code. 
 
Thanks for your patience while we worked on this problem. 
 
We'll monitor the situation from here and post a final update once we're totally satisfied it's resolved.

We’re continuing to investigate the MMS delivery issue affecting short codes in collaboration with our provider. While progress has been made, we haven’t yet reached full resolution.

We recognize this has taken longer than expected and sincerely apologize for the continued delay. We appreciate your patience and will provide another update as soon as more information is available.

We’ve continued to investigate and can confirm that MMS delivery via toll-free numbers is now functioning normally. We’re still actively working with our provider to fully resolve the remaining issue affecting short codes.

We’re continuing to make progress on resolving the MMS delivery issue and are actively working through the next steps with our provider. We’ll share another update soon.

Our investigation has now confirmed that the MMS delivery issue is affecting both short codes and toll-free numbers. We’re continuing to engage with our provider on a resolution, and progress has been made.

We’ll share further updates as soon as more information becomes available. Thank you for your continued support and patience.

We’re still collaborating with our provider to address the short code MMS issue. We appreciate your continued patience.

We’re currently working closely with our third-party vendor to determine the root cause of the MMS delivery issue affecting short codes. We appreciate your continued patience and will share further updates as soon as we have more information.

We’re still investigating the MMS short code delivery issue. We’ll continue to share updates as our investigation progresses.

We’ve identified that the issue is isolated to MMS messages sent via short codes. Our team is actively working on a resolution and continuing to investigate the underlying cause. We’ll keep you updated as we make further progress.

 

We’ve discovered an issue affecting MMS delivery via short codes in R2. Our technical team is currently investigating the root cause. We’ll share further updates as soon as we have more information. Thanks for your patience.

Jun 19, 2025

MMS Delivery Issues via Short codes

( )

North America - SMS(North America - R2)

We’ve monitored the situation and are confident the issue has been fully resolved. We're very sorry this occurred and for the disruption it caused.

A detailed report outlining the root cause and resolution steps is being prepared and will be attached here in the coming days.

We applied a fix a few minutes ago. We are now seeing immediate and sustained improvements with MMS delivery via short code. 
 
Thanks for your patience while we worked on this problem. 
 
We'll monitor the situation from here and post a final update once we're totally satisfied it's resolved.

We’re continuing to investigate the MMS delivery issue affecting short codes in collaboration with our provider. While progress has been made, we haven’t yet reached full resolution.

We recognize this has taken longer than expected and sincerely apologize for the continued delay. We appreciate your patience and will provide another update as soon as more information is available.

We’ve continued to investigate and can confirm that MMS delivery via toll-free numbers is now functioning normally. We’re still actively working with our provider to fully resolve the remaining issue affecting short codes.

We’re continuing to make progress on resolving the MMS delivery issue and are actively working through the next steps with our provider. We’ll share another update soon.

Our investigation has now confirmed that the MMS delivery issue is affecting both short codes and toll-free numbers. We’re continuing to engage with our provider on a resolution, and progress has been made.

We’ll share further updates as soon as more information becomes available. Thank you for your continued support and patience.

We’re still collaborating with our provider to address the short code MMS issue. We appreciate your continued patience.

We’re currently working closely with our third-party vendor to determine the root cause of the MMS delivery issue affecting short codes. We appreciate your continued patience and will share further updates as soon as we have more information.

We’re still investigating the MMS short code delivery issue. We’ll continue to share updates as our investigation progresses.

We’ve identified that the issue is isolated to MMS messages sent via short codes. Our team is actively working on a resolution and continuing to investigate the underlying cause. We’ll keep you updated as we make further progress.

 

We’ve discovered an issue affecting MMS delivery via short codes in R2. Our technical team is currently investigating the root cause. We’ll share further updates as soon as we have more information. Thanks for your patience.

Jun 18, 2025

MMS Delivery Issues via Short codes

( )

North America - SMS(North America - R2)

We’ve monitored the situation and are confident the issue has been fully resolved. We're very sorry this occurred and for the disruption it caused.

A detailed report outlining the root cause and resolution steps is being prepared and will be attached here in the coming days.

We applied a fix a few minutes ago. We are now seeing immediate and sustained improvements with MMS delivery via short code. 
 
Thanks for your patience while we worked on this problem. 
 
We'll monitor the situation from here and post a final update once we're totally satisfied it's resolved.

We’re continuing to investigate the MMS delivery issue affecting short codes in collaboration with our provider. While progress has been made, we haven’t yet reached full resolution.

We recognize this has taken longer than expected and sincerely apologize for the continued delay. We appreciate your patience and will provide another update as soon as more information is available.

We’ve continued to investigate and can confirm that MMS delivery via toll-free numbers is now functioning normally. We’re still actively working with our provider to fully resolve the remaining issue affecting short codes.

We’re continuing to make progress on resolving the MMS delivery issue and are actively working through the next steps with our provider. We’ll share another update soon.

Our investigation has now confirmed that the MMS delivery issue is affecting both short codes and toll-free numbers. We’re continuing to engage with our provider on a resolution, and progress has been made.

We’ll share further updates as soon as more information becomes available. Thank you for your continued support and patience.

We’re still collaborating with our provider to address the short code MMS issue. We appreciate your continued patience.

We’re currently working closely with our third-party vendor to determine the root cause of the MMS delivery issue affecting short codes. We appreciate your continued patience and will share further updates as soon as we have more information.

We’re still investigating the MMS short code delivery issue. We’ll continue to share updates as our investigation progresses.

We’ve identified that the issue is isolated to MMS messages sent via short codes. Our team is actively working on a resolution and continuing to investigate the underlying cause. We’ll keep you updated as we make further progress.

 

We’ve discovered an issue affecting MMS delivery via short codes in R2. Our technical team is currently investigating the root cause. We’ll share further updates as soon as we have more information. Thanks for your patience.

Jun 17, 2025

Jun 16, 2025

Jun 15, 2025

Jun 14, 2025

Jun 13, 2025

Jun 12, 2025

Platform stability issues

( )

We’ve monitored the situation for some time now, and we’re confident this issue is fully resolved.
Sorry it happened, and for the interruption it caused. This issue was related to a Google Cloud outage. Further information can be found here https://status.cloud.google.com/incidents/ow5i3PPK96RduMcb1SsW
We’re going to write a report to share the specific details of today’s issue. We’ll attach it here in a few days when it’s ready. 
All functionality is now restored. 
We're keeping a watchful eye on things to make sure it stays that way. We'll let you know when we’re 100% confident everything is fully back to normal.
You’ll be pleased to know we’re making good progress on resolving this issue. 
We are seeing stability returning to our EMEA and APAC regions. We continue to work with our 3rd-party vendors in the US.

More info will be available soon.

We have been notified by one of our third-party vendors that they are facing issues which may be affecting the stability of our platform. Sorry if this is affecting you, but things should be back to normal very soon. Look out for more news from us shortly.

Jun 11, 2025

Jun 10, 2025

Jun 09, 2025

Jun 08, 2025

Jun 07, 2025

Jun 06, 2025

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Jun 04, 2025

Jun 03, 2025

Jun 02, 2025

Jun 01, 2025

May 31, 2025

May 30, 2025

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May 24, 2025

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