Our cloud provider have now applied a fix and the intermittant errors we've been experiencing have now stopped.
Sorry it happened and for the interruption it caused. We’re going to write a report to share the specific details of today’s issue. We’ll attach it here in a few days when it’s ready.
Our cloud provider has identified a faulty server node and is working to rectify. We will post further updates as we recieve them.
Our engineers are actively working with our cloud provider to resolve the errors impacting a portion of traffic. We remain blocked from failing over to our secondary instance and the cause of this is being investigated too.
We are working with our cloud database provider to understand and prevent errors impacting approximately 8% of web behaviour tracking in R3.
We have identified an issue with our database provider which is causing a small portion of requests to fail. Attempts to failover to our secondary instance are being blocked by our database provider. Work continues to find ways to restore complete service.
Our cloud provider have now applied a fix and the intermittant errors we've been experiencing have now stopped.
Sorry it happened and for the interruption it caused. We’re going to write a report to share the specific details of today’s issue. We’ll attach it here in a few days when it’s ready.
Our cloud provider has identified a faulty server node and is working to rectify. We will post further updates as we recieve them.
Our engineers are actively working with our cloud provider to resolve the errors impacting a portion of traffic. We remain blocked from failing over to our secondary instance and the cause of this is being investigated too.
We are working with our cloud database provider to understand and prevent errors impacting approximately 8% of web behaviour tracking in R3.
We have identified an issue with our database provider which is causing a small portion of requests to fail. Attempts to failover to our secondary instance are being blocked by our database provider. Work continues to find ways to restore complete service.
North America - Dynamics Connector(North America - R2), North America - Salesforce Connector(North America - R2)
We're investigating an issue with our Dynamics and Salesforce integrations in our North America Region. Sorry if you're affected. This may impact sync's with Dynamics and Salesforce . Our initial investigations indicate this is an issue with our 3rd party cloud provider and we are working with them to resolve the issue.