Europe - Mail Sending(Europe - R1), North America - Mail Sending(North America - R2), Asia Pacific - Mail Sending(Asia Pacific - R3)
The issues with the third-party cloud provider have been resolved. LiveChat and the Help Centre are now back to normal. Thank you, everyone, for your patience during the disruption.
LiveChat with our Support team and accessing the Help Centre are now back online, though minor slowness may continue as the third-party cloud provider recovers. We’ll share another update once recovery is fully complete.
The third-party cloud provider continues to recover from a partial outage experienced earlier today. We apologize for the inconvenience, but some users may still encounter occasional slowness or connectivity issues as services fully stabilize.
We’re actively monitoring the situation and will provide another update once recovery is complete. Please note that the main Dotdigital platform remains unaffected.
The third-party cloud provider has implemented a fix, and services are now recovering. Access to the Dotdigital chat and Help Centre has been restored, though some users may still experience occasional slowness or connectivity issues as systems stabilize.
We’ll continue to monitor closely and provide further updates once full recovery is confirmed. Please note that the main Dotdigital platform remains unaffected.
Due to an issue with a third party cloud provider, it's not currently possible to contact the Dotdigital support team via chat. In addition, the Dotdigital help centre is offline due to the same cause. Sorry if you're affected. You can still receive help from the support team by emailing support@dotdigital.com
Please note that the main Dotdigital platform is unaffected by this issue.
The issues with the third-party cloud provider have been resolved. LiveChat and the Help Centre are now back to normal. Thank you, everyone, for your patience during the disruption.
LiveChat with our Support team and accessing the Help Centre are now back online, though minor slowness may continue as the third-party cloud provider recovers. We’ll share another update once recovery is fully complete.
The third-party cloud provider continues to recover from a partial outage experienced earlier today. We apologize for the inconvenience, but some users may still encounter occasional slowness or connectivity issues as services fully stabilize.
We’re actively monitoring the situation and will provide another update once recovery is complete. Please note that the main Dotdigital platform remains unaffected.
The third-party cloud provider has implemented a fix, and services are now recovering. Access to the Dotdigital chat and Help Centre has been restored, though some users may still experience occasional slowness or connectivity issues as systems stabilize.
We’ll continue to monitor closely and provide further updates once full recovery is confirmed. Please note that the main Dotdigital platform remains unaffected.
Due to an issue with a third party cloud provider, it's not currently possible to contact the Dotdigital support team via chat. In addition, the Dotdigital help centre is offline due to the same cause. Sorry if you're affected. You can still receive help from the support team by emailing support@dotdigital.com
Please note that the main Dotdigital platform is unaffected by this issue.