Asia Pacific - R3
Asia Pacific - API
Asia Pacific - Contact Imports
Asia Pacific - Dynamics Connector
Asia Pacific - Email to SMS
Asia Pacific - Integration Hub
Asia Pacific - MMS
Asia Pacific - Mail Sending
Asia Pacific - Open and Link Tracking
Asia Pacific - Pages and Forms
Asia Pacific - Personalisation - Content Serving
Asia Pacific - Personalisation - Web Application
Asia Pacific - Reporting
Asia Pacific - SMS
Asia Pacific - Salesforce Connector
Asia Pacific - Surveys and Forms
Asia Pacific - Transactional Email
Asia Pacific - Web Application
Asia Pacific - WhatsApp
Europe - R1
Europe - API
Europe - Contact Imports
Europe - Dynamics Connector
Europe - Email to SMS
Europe - Integration Hub
Europe - MMS
Europe - Mail Sending
Europe - Open and Link Tracking
Europe - Pages and Forms
Europe - Personalisation - Content Serving
Europe - Personalisation - Web Application
Europe - Product image resize
Europe - Reporting
Europe - SMS
Europe - Salesforce Connector
Europe - Surveys and Forms
Europe - Transactional Email
Europe - Web Application
Europe - WhatsApp
North America - R2
North America - API
North America - Contact Imports
North America - Dynamics Connector
North America - Email to SMS
North America - Integration Hub
North America - MMS
North America - Mail Sending
North America - Open and Link Tracking
North America - Pages and Forms
North America - Personalisation - Content
North America - Personalisation - Web Application
North America - Reporting
North America - SMS
North America - Salesforce Connector
North America - Surveys and Forms
North America - Transactional Email
North America - Web Application
North America - WhatsApp
Global - CPaaS API
Global - Image Hosting
Global - Login Page
Global - Website

Asia Pacific - R3 100 %
Asia Pacific - API 100 %
Asia Pacific - Contact Imports 100 %
Asia Pacific - Dynamics Connector 100 %
Asia Pacific - Email to SMS 100 %
Asia Pacific - Integration Hub 100 %
Asia Pacific - MMS 100 %
Asia Pacific - Mail Sending 100 %
Asia Pacific - Open and Link Tracking 100 %
Asia Pacific - Pages and Forms 100 %
Asia Pacific - Personalisation - Content Serving 100 %
Asia Pacific - Personalisation - Web Application 100 %
Asia Pacific - Reporting 100 %
Asia Pacific - SMS 100 %
Asia Pacific - Salesforce Connector 100 %
Asia Pacific - Surveys and Forms 100 %
Asia Pacific - Transactional Email 100 %
Asia Pacific - Web Application 100 %
Asia Pacific - WhatsApp 100 %
Europe - R1 100 %
Europe - API 100 %
Europe - Contact Imports 100 %
Europe - Dynamics Connector 100 %
Europe - Email to SMS 100 %
Europe - Integration Hub 100 %
Europe - MMS 100 %
Europe - Mail Sending 100 %
Europe - Open and Link Tracking 100 %
Europe - Pages and Forms 100 %
Europe - Personalisation - Content Serving 100 %
Europe - Personalisation - Web Application 100 %
Europe - Product image resize 100 %
Europe - Reporting 100 %
Europe - SMS 100 %
Europe - Salesforce Connector 100 %
Europe - Surveys and Forms 100 %
Europe - Transactional Email 100 %
Europe - Web Application 100 %
Europe - WhatsApp 100 %
North America - R2 100 %
North America - API 100 %
North America - Contact Imports 100 %
North America - Dynamics Connector 100 %
North America - Email to SMS 100 %
North America - Integration Hub 100 %
North America - MMS 100 %
North America - Mail Sending 100 %
North America - Open and Link Tracking 100 %
North America - Pages and Forms 100 %
North America - Personalisation - Content 100 %
North America - Personalisation - Web Application 100 %
North America - Reporting 100 %
North America - SMS 100 %
North America - Salesforce Connector 100 %
North America - Surveys and Forms 100 %
North America - Transactional Email 100 %
North America - Web Application 100 %
North America - WhatsApp 100 %
Global - CPaaS API 100 %
Global - Image Hosting 100 %
Global - Login Page 100 %
Global - Website 100 %

Issues with Transactional Emails

( )

Europe - Transactional Email(Europe - R1), North America - Transactional Email(North America - R2), Asia Pacific - Transactional Email(Asia Pacific - R3)

After investigating a possible issue with transactional emails we have concluded this was a false alarm and transactional emails are sending as expected. Sorry for any undue worry we may have caused whilst our investigation took place.

We've discovered an issue with Transactional Emails, and our tech team are working flat out to fix it. Sorry if this is affecting you, but things should be back to normal very soon. Look out for more news from us shortly.

Issues with commerce program enrolments

( )

We’ve monitored the situation for some time now and we’re confident this issue is fully resolved.
 
Sorry it happened and for the interruption it caused. We’re going to write a report to share the specific details of the issue. We’ll attach it here in a few days when it’s ready. 

 

All functionality is now restored. 
 
We're keeping a watchful eye on things to make sure it stays that way. We'll let you know when we’re 100% confident everything is fully back to normal.
Our teams have isolated the issue this side, and we’re now taking care of the problem. 
Thanks for your patience, everyone.  Normal service will resume shortly.

We're investigating an issue with customers seeing duplicate enrolments when syncing commerce subscribers. Sorry if you're affected, but our tech team are working as quickly as possible to resolve the issue and get things back to normal. We'll share another update shortly. 

Issues with commerce program enrolments

( )

We’ve monitored the situation for some time now and we’re confident this issue is fully resolved.
 
Sorry it happened and for the interruption it caused. We’re going to write a report to share the specific details of the issue. We’ll attach it here in a few days when it’s ready. 

 

All functionality is now restored. 
 
We're keeping a watchful eye on things to make sure it stays that way. We'll let you know when we’re 100% confident everything is fully back to normal.
Our teams have isolated the issue this side, and we’re now taking care of the problem. 
Thanks for your patience, everyone.  Normal service will resume shortly.

We're investigating an issue with customers seeing duplicate enrolments when syncing commerce subscribers. Sorry if you're affected, but our tech team are working as quickly as possible to resolve the issue and get things back to normal. We'll share another update shortly. 

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